Zip-Top Shoulder Bag

• Order processing: 1–2 business days (Monday–Friday)
• Estimated delivery time: 5–10 business days (Monday–Friday)
• Shipping cost: Free delivery on all orders within Australia

Once your order has been processed and shipped, you will receive a confirmation email with tracking details. Delivery times are estimates and may vary slightly due to external factors.

For full shipping details, please refer to our Shipping Policy.

If you have any questions regarding shipping, you can contact us at support@ellis-adelaide.com.

• Return period: 30 days from the delivery date
• Restocking fee: None
• Refund processing time: Up to 8 business days after approval
• Return shipping costs: Paid by the customer

To request a return or exchange, please contact us at support@ellis-adelaide.com before sending any items back.

Refunds are issued to the original payment method after the returned item has been received and approved.

For full return and refund details, please refer to our Return & Refund Policy.